Are you planning a vacation to Bangkok or want to fly out of the city with Hong Kong Airlines? In both cases, you will need proper guidance to witness a seamless travel. And you can surely achieve that with the Hong Kong Airline Bangkok office. The executives present at the office are very professional and highly skilled and will resolve your queries in every way possible.
You can contact the office if you have any questions concerning airline procedures in general, airport amenities, departure and arrival terminal information, online ticket booking, web check-in, and more. Furthermore, enlighten yourself about the policies related to pet travel, unaccompanied minors, and special assistance.
The Bangkok office of Hong Kong Airlines offers wonderful service to all its passengers and has all the answers to your questions. Therefore, one must know how to contact the airline’s office when they face any problems. Read the details below and get in touch with them.
Location | Bangkok 10330 Thailand. |
Contact Details | +852-3916-3666 |
Operating Hours | Everyday- 24 Hours |
Email ID | call.center@hkairlines.com |
The airline operates from the main terminal of the Suvarnabhumi Airport, flying to and from Hong Kong. You can walk to the airport office, and the staff present there will surely offer you assistance with whatever queries you may have.
Name of the Airport | Suvarnabhumi Airport |
IATA Code | BKK |
Location | 999, Nong Prue, Bang Phli District, Samut Prakan 10540, Thailand |
Dial | +6621321888 |
Information from the head office is just as important to have as the specifics from the city office, as you can also resolve your queries from them.
Head Office Address | 7th Floor One Citygate,20 Tat Tung Road,Tung Chung,Lantau,Hong Kong |
Contact Number | +852 3916 3666 |
FAX Number | NA |
Official Website | https://www.hongkongairlines.com/ |
Online Check-in | https://new.hongkongairlines.com/hxair/ibe/hkaAncillaries/preCheckIn.do?Dst=preCheckIn |
Check Flight Status | https://tools.hongkongairlines.com/flightstatus/en_HK |
Hong Kong Airlines uses the following aircraft to carry out its operations. It has an ever-growing worldwide network that reaches around 40 destinations in North America and Asia Pacific.
Aircraft | In-service |
Airbus A320-200 | 12 |
Airbus A321-200 | 1 |
Airbus A330-200 | 8 |
Airbus A330-300 | 11 |
Airbus A330-200F (Cargo Fleet) | 5 |
Total | 37 |
Now that you have learned about the major details, let us delve into what services the Bangkok Office offers. Whenever you face doubts about your flight procedures or want any general information, you can communicate with the staff members at the office, and they will provide the best guidance.
Don’t worry if purchasing tickets seems difficult. Contact the Hong Kong Airlines employees at the office, and they will provide you with appropriate guidance on completing your reservations. In addition, you will receive assistance with all booking methods—online or offline—as well as information on the best discounts and promotions available for your tickets. The office agents will also let you know about different payment methods.
If you want to carry your favorite item on board but aren’t sure if your airline permits it, you should ask the local office representatives about the specifics. The staff will provide everything you need to know about what you may and cannot bring with you. They will also give you guidance on what size and weight your carry-on and checked bags should be. Having proper details of your baggage allowance makes sure that you do not face any difficulty at the time of security screening.
Many travelers would want to cancel their flights due to several reasons, such as a sudden change in plan or an emergency issue. However, they lack the knowledge on how to go ahead with the process. If you find yourself in the same situation, don’t worry. In addition to helping you with the cancellation procedure, the staff at the Hong Kong Airline Bangkok office will also provide you with information on reimbursements. Make sure you get in touch with them prior to departure.
If you want your child to travel alone, you need to know everything, from specific rules regarding unaccompanied youngsters to necessary documents. Thus, be sure to discuss the entire process with the city office representatives. Get to know a certain age that the airlines allow to let your minor travel all alone, without any guardian. You can rest assured that your kid is in safe hands and will be given utmost care during the journey.
Hong Kong Airlines offers online check-in to all its passengers. You can do so using the airline’s official website or mobile app. When flying with Hong Kong Airlines, mobile check-in is accessible 48 hours to 1.5 hours before departure. If you face any issues, ensure you connect with the Bangkok office agents, who will give you step-by-step instructions to complete the web process. Online check-in is a wonderful option for everyone as it can be done simply from the comfort of home.
Wanna know about the in-flight facilities that you will receive during your journey? Worry not. You can ask about the type of meals you can enjoy onboard, along with various beverages. Also, get to know about the in-flight entertainment options for the long haul as well as short-haul flights. Passengers who want to know whether or not Hong Kong Airlines offers onboard WiFi must have a conversation with the Bangkok office representatives.
Apart from the above facilities, Hong Kong Airlines Bangkok office provides several other facilities to upgrade your journey. Below is a list of all the details.
Rescheduling of tickets | Airport Check-in | Pet-travel inquires |
Duty-free allowance | Flight Updates | Delayed and Damaged luggage |
Visa-related information | Pet Relief area | Airport Lounges |
Airport Facilities | Miles | Immigration |
Inquire about cabin classes | Missing Baggage | Self-service kiosk |
Meet and Greet | Ok to Board | Special Assistance |
Visa on Arrival | Valet Parking | Overweight baggage charges |
Other Services |
The Hong Kong Airline Bangkok office can handle all your travel-related issues in one convenient location. Make sure to get in touch with them right away so you may continue your journey without worry.
Hong Kong Airlines is based in Hong Kong. Its head office is in Tung Chung, and its main hub is at Hong Kong International Airport.
The Bangkok office of Hong Kong Airlines is situated at Unit 1507, 15th Floor Chamchuri Square Bldg, No 319 Phayathai Street, Pathumwan District, Bangkok 10330, Thailand
Sure. You can connect with the airlines via social media accounts and inquire about anything that you are concerned about.
Yes. The team will create a travel schedule that considers everything you require. You can also make changes to add more services.
The IATA Code of Hong Kong Airlines is HX.
You can surely ask about the additional baggage from the Hong Kong Airlines Bangkok Office. The staff will also inform you about the charges related to it.
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