Hong Kong Airlines Bangkok City Office in Thailand

Are you planning a vacation to Bangkok or want to fly out of the city with Hong Kong Airlines? In both cases, you will need proper guidance to witness a seamless travel. And you can surely achieve that with the Hong Kong Airline Bangkok office. The executives present at the office are very professional and highly skilled and will resolve your queries in every way possible. 

You can contact the office if you have any questions concerning airline procedures in general, airport amenities, departure and arrival terminal information, online ticket booking, web check-in, and more. Furthermore, enlighten yourself about the policies related to pet travel, unaccompanied minors, and special assistance. 

Connect with Hong Kong Airline Bangkok Office

The Bangkok office of Hong Kong Airlines offers wonderful service to all its passengers and has all the answers to your questions. Therefore, one must know how to contact the airline’s office when they face any problems. Read the details below and get in touch with them.

LocationBangkok 10330 Thailand.
Contact Details +852-3916-3666
Operating Hours Everyday- 24 Hours
Email IDcall.center@hkairlines.com

Hong Kong Airlines Bangkok Office’s Airport Details

The airline operates from the main terminal of the Suvarnabhumi Airport, flying to and from Hong Kong. You can walk to the airport office, and the staff present there will surely offer you assistance with whatever queries you may have. 

Name of the Airport Suvarnabhumi Airport
IATA Code BKK
Location 999, Nong Prue, Bang Phli District, Samut Prakan 10540, Thailand
Dial +6621321888

Hong Kong Airlines Head Office Details 

Information from the head office is just as important to have as the specifics from the city office, as you can also resolve your queries from them.

Head Office Address7th Floor One Citygate,20 Tat Tung Road,Tung Chung,Lantau,Hong Kong
Contact Number+852 3916 3666
FAX NumberNA
Official Website https://www.hongkongairlines.com/
Online Check-inhttps://new.hongkongairlines.com/hxair/ibe/hkaAncillaries/preCheckIn.do?Dst=preCheckIn
Check Flight Status https://tools.hongkongairlines.com/flightstatus/en_HK

Hong Kong Airlines Fleet Size

Hong Kong Airlines uses the following aircraft to carry out its operations. It has an ever-growing worldwide network that reaches around 40 destinations in North America and Asia Pacific.

AircraftIn-service 
Airbus A320-20012
Airbus A321-2001
Airbus A330-2008
Airbus A330-30011
Airbus A330-200F (Cargo Fleet)5
Total 37 

Queries Resolved by Hong Kong Airlines Bangkok Office 

Now that you have learned about the major details, let us delve into what services the Bangkok Office offers. Whenever you face doubts about your flight procedures or want any general information, you can communicate with the staff members at the office, and they will provide the best guidance. 

Make your ticket purchases

Don’t worry if purchasing tickets seems difficult. Contact the Hong Kong Airlines employees at the office, and they will provide you with appropriate guidance on completing your reservations. In addition, you will receive assistance with all booking methods—online or offline—as well as information on the best discounts and promotions available for your tickets. The office agents will also let you know about different payment methods. 

Learn about Baggage Allowance

If you want to carry your favorite item on board but aren’t sure if your airline permits it, you should ask the local office representatives about the specifics. The staff will provide everything you need to know about what you may and cannot bring with you. They will also give you guidance on what size and weight your carry-on and checked bags should be. Having proper details of your baggage allowance makes sure that you do not face any difficulty at the time of security screening. 

Study up on ticket cancellation

Many travelers would want to cancel their flights due to several reasons, such as a sudden change in plan or an emergency issue. However, they lack the knowledge on how to go ahead with the process. If you find yourself in the same situation, don’t worry. In addition to helping you with the cancellation procedure, the staff at the Hong Kong Airline Bangkok office will also provide you with information on reimbursements. Make sure you get in touch with them prior to departure. 

Policies for unaccompanied minors

If you want your child to travel alone, you need to know everything, from specific rules regarding unaccompanied youngsters to necessary documents. Thus, be sure to discuss the entire process with the city office representatives. Get to know a certain age that the airlines allow to let your minor travel all alone, without any guardian. You can rest assured that your kid is in safe hands and will be given utmost care during the journey. 

Inquire about Online check-in

Hong Kong Airlines offers online check-in to all its passengers. You can do so using the airline’s official website or mobile app. When flying with Hong Kong Airlines, mobile check-in is accessible 48 hours to 1.5 hours before departure. If you face any issues, ensure you connect with the Bangkok office agents, who will give you step-by-step instructions to complete the web process. Online check-in is a wonderful option for everyone as it can be done simply from the comfort of home. 

Get to know In-flight services 

Wanna know about the in-flight facilities that you will receive during your journey? Worry not. You can ask about the type of meals you can enjoy onboard, along with various beverages. Also, get to know about the in-flight entertainment options for the long haul as well as short-haul flights. Passengers who want to know whether or not Hong Kong Airlines offers onboard WiFi must have a conversation with the Bangkok office representatives.

Additional Services by Bangkok Office 

Apart from the above facilities, Hong Kong Airlines Bangkok office provides several other facilities to upgrade your journey. Below is a list of all the details.

Rescheduling of tickets Airport Check-inPet-travel inquires
Duty-free allowanceFlight UpdatesDelayed and Damaged luggage 
Visa-related informationPet Relief areaAirport Lounges 
Airport FacilitiesMilesImmigration
Inquire about cabin classes Missing Baggage  Self-service kiosk
Meet and GreetOk to BoardSpecial Assistance 
Visa on Arrival Valet Parking Overweight baggage charges
Other Services 

Final Thoughts!

The Hong Kong Airline Bangkok office can handle all your travel-related issues in one convenient location. Make sure to get in touch with them right away so you may continue your journey without worry. 

Frequently Asked Questions!

Where is the Hong Kong Airlines based?

Hong Kong Airlines is based in Hong Kong. Its head office is in Tung Chung, and its main hub is at Hong Kong International Airport.

What is the address of Hong Kong Airlines in Bangkok?

The Bangkok office of Hong Kong Airlines is situated at Unit 1507, 15th Floor Chamchuri Square Bldg, No 319 Phayathai Street, Pathumwan District, Bangkok 10330, Thailand

Can I get assistance through the airline’s social media handles?

Sure. You can connect with the airlines via social media accounts and inquire about anything that you are concerned about.

Does the Bangkok office help in preparing a travel itinerary?

Yes. The team will create a travel schedule that considers everything you require. You can also make changes to add more services.

What is the IATA Code of Hong Kong Airlines?

The IATA Code of Hong Kong Airlines is HX.

Can I inquire about extra baggage allowance? 

You can surely ask about the additional baggage from the Hong Kong Airlines Bangkok Office. The staff will also inform you about the charges related to it. 

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