Before you overpack for your journey, it is advisable to consult with the representatives of the RwandAir Kigali Office to learn about RwandAir’s baggage policy for flights. The team there will guide you through the baggage allowance, ensuring that you are well-informed about the number of bags you can carry, as well as their weight and size limits. This will help you by saving your time at the airport, as you will avoid any last-minute confusion or unexpected fees for excess baggage.

Not only this, but the office staff can also provide crucial information on the reservation method, payment methods, booking procedures, cancellation policies, in-flight services, internet connection, and more. Those requiring additional support with special needs, such as traveling with pets or large items like sports equipment, can also benefit from personalized assistance. With the professional expertise, you will have all the details you need to make your trip seamless and memorable.

Information about RwandAir Kigali Office 

If you are traveling with RwandAir, it is advisable to familiarize yourself with the instructions and guidance they provide for your travel to ensure a smooth and convenient experience. With their support and understanding, you can learn all the services they provide for a comfortable trip, including flight reservation, baggage policies, in-flight services, and payment methods. By consulting the Kigali Office in advance, you save time at the airport and take advantage of personalized assistance, ensuring you are fully prepared to embark on your journey.

• Office Address: 24PP+M2 Kigali, Rwanda
• Contact Details: +250 788 177 000
• Official Working Hours: Monday – Friday: 8:00 am to 6:00 pm
                                                      Saturday: 9:00 am to 1:00 pm

RwandAir Kigali Airport Office Address Details & Map Location

• Airport Name : Kigali International Airport
• Airport Address : KN 5 Rd, Kigali, Rwanda
• Airport Code : KGL
• Airport Contact Number : +250724123139

Rwanda Airlines Headquarters Details

RwandAir’s head office is located in Kigali, serving as the airline’s central operations hub. Situated at the Kigali International Airport, the head office is named for the superior support and efficiency. The team at the office is invaluable and ensures that every traveller who flies with RwandAir experiences a well-organized, seamless journey. So, prepare your journey accordingly with the help of office representatives.

• Head Office Address: Kigali International Airport, Main Building (top floor), P.O. Box 7275, Kigali
• Customer Service Number:  +250 788 177 000
• Email Address: info@rwandair.com
• Official Website: https://www.rwandair.com/
• RwandAir OnlineCheck-in: https://checkin.si.amadeus.net/static/PRD/WB/#/identification
• RwandAir Flight Status: https://www.rwandair.com/daily-flights-status/
• RwandAir Offices : https://airlinescityoffice.com/rwandair/

Connect with RwandAir Kigali Office Socially

To connect with Rwand Airkines socially, you can explore their social media channels, including Instagram, YouTube, and X. These platforms offer an excellent way to stay updated with their latest news, deals, and travel assistance. If you have any issues or concerns, you can reach out to the customer service team through their social media channels to learn about the aircraft, destinations they cover, or to receive important announcements. RwandAir’s social media pages are va;uable resource for both entertainment and support.

• Facebook: https://www.facebook.com/FlyRwandAir/
• Instagram: https://www.instagram.com/flyrwandair/
• X: https://twitter.com/FlyRwandAir
• YouTube: https://www.youtube.com/user/flyrwandair

Fleet Information: Rwand Airlines

Rwandan Airlines is equipped with modern aircraft designed for both domestic and international travel. The aircraft is designed to meet modern standards in terms of facilities, safety, infrastructure, technology, and passenger comfort. Here is a quick look at the aircraft. Each plane is carefully maintained to provide a seamless travel experience.

Aircraft	In service	Orders	Passengers
			B	E+	E	Total
Airbus A330-200	2	—	20	21	203	244
Airbus A330-300	1	—	30	21	223	274
Boeing 737-700	1	—	12	–	108	120
Boeing 737-800	6	—	16	–	138	154
Bombardier CRJ900ER	2	—	7	–	68	75
De Havilland Dash 8-400	2	—	7	–	60	67
Cargo fleet
Boeing 737-800BCF	1	1	Cargo
Total	15	1

Available Services at RwandAir Kigali Office

The table below lists all the services for which the RwandAir staff at the Kigali Office offer assistance. Suppose you are facing any trouble related to the services and amenities provided to their passengers. In that case, please contact the office staff member at any time during official working hours to receive prompt assistance.

Book your flight tickets	Online check-in	Self kiosks
Airport facilities	Lounges	Meet and greet
Ground transportation	Cafes and restaurants	Inflight services
Travel Insurance	Restroms	Immigration services
Seat Upgrades	ATMs and banks	Ticket cancellation
Pet travel arrangements	Duty-free allowance	Visa Information
Children play area	Baggage allowance	Travel Related Guidance
Boarding Assistance	Airport WiFi	Receipts and refunds

Find the Best Deals on the Tickets

When you plan a trip, the first thing that comes to mind is finding a budget-friendly ticket. It’s always a great deal if you find the ticket within your budget, as it allows you to save funds and assign them to other parts of your trip. Therefore, when searching for deals on various platforms, be flexible with your travel dates and consider different platforms to find the best options. By doing this, you can increase your chances of scoring the best deal price for yourself. To take advantage of these benefits, it is also essential to book early, utilize loyalty points, and stay vigilant for seasonal promotions to secure the best deals possible.

Flight Cancellation

RwandAir understands that passengers may change or cancel their flight reservations due to an emergency or other compelling reasons. In such a condition, they can contact the customer service team or use the online portal to manage travel bookings and ensure that everything is going according to their preference. 

• Cancellation within 24 hours of booking time
• Refundable tickets
• Non-refundable tickets
• Medical or emergency cancellations
• Travel Insurance
• Changes to travel plans

Baggage Handling

While traveling with RwandAir, you can feel secure about your baggage and luggage. You can visit the RwandAir Kigali Office to learn about the baggage handling services and ensure you are well-informed about policies regarding lost, delayed, and damaged luggage. The trained staff will assist you by tracking your belongings and handing them over to you, ensuring a stress-free experience for all.

Witness a smooth check-in option.

Checking in online is a great way to complete the procedure, but many people are unaware of the service. By searching on the official Rwandair website, you can find complete information on the online check-in procedure. This way, you can save your time and avoid standing in long queues at the airport. Additionally, check-in not only saves you time but also allows you to select your seat according to your preference in advance. Therefore, it is essential to be aware of the check-in procedure to ensure a hassle-free and comfortable start to your journey with RwandAir.

Request Special Assistance

If you require special assistance for your next trip with RwandAir, please notify the authorities at least 48 hours before your flight. The airline is highly proactive in making travel accessible to everyone. Here are some special services available at the RwandAir Kigali Office.

• Wheelchair Assistance
• Mobility device assistance
• Accessible seating
• Medical equipment
• Dietary and meal needs
• Communication assistance

Conclusion!

Hence, this is all about the RwandAir office in Kigali, Rwanda. By now, you should be certain of every detail that is important for making your travel convenient and enjoyable. However, if you have any other inquiries, please contact their office for assistance. Have a happy and safe flight ahead!

Answer to Your Questions!