Air Astana Tashkent City Office In Uzbekistan

Air Astana is Kazakhstan’s national air carrier, providing flights to more than 67 destinations worldwide. For this reason, the airline manages all its global operations through various offices, one of which is located in Tashkent. At this office, you can inquire about the different flights, book your tickets, or learn about the additional services offered. But how will you make your way to the Air Astana Tashkent office without its proper information? Worry not! This guide will assist you with so. In this segment, you can find information about the Tashkent office and seek assistance from their staff anytime. It goes as!

Some Generic Info about the Tashkent Office

If you are planning to fly out of Tashkent to any other place and want to book your tickets with Air Astana. Then, all you need is to head towards the airline Tashkent office right away. Of course, you do not have any credentials to reach there. So it is here for you:

Name of the Airlines	Air Astana
Official Address	4a Afrosiab Str., Mirobad District, 100031, Tashkent, Republic of Uzbekistan
Contact Number	+998 (71) 140 30 02
Operating Hours	7 days a week, 24 hours a day
Online Check In	airastana.com/ind/Book-Manage/Manage/Online-Check-In
Flight Status	airastana.com/global/en-us/Information/At-the-airport/Flight-Status

Air Astana Tashkent Office: Details of Airport 

If you have to fly with Air Astana or need to visit their office, it is essential for you to have the correct info about its Airport as well. The Air Astana Tashkent office operates from Tashkent International Airport, and here are its particulars:

Name of the Airport	Tashkent International Airport
Contact Details	+998 78 140 28 01
Airport Code	TAS
Official Airport Website	https://www.uzbairports.uz/airports?c=tas
Email Address	dyu@uzairways.com
Airport Address	13 Kumarik ko’chasi, Tashkent 100167, Uzbekistan

About the Airline’s Corporate Office 

As one of the eminent airlines, Astana Airways has really stood beyond the expectations of travelers. This is the reason they rank amongst the best airlines list for offering excellent air- travel services. This is to note that the Airline primarily operates from Kazakhstan, and given below are its headquarters details for your acknowledgment:

Executive Office City	Almaty
Head- office Address	Air Astana, 4A Zakarpatskaya Street, Almaty- 050039, Republic of Kazakhstan
Contact Details	584477 (Kazakhstan Only) +7 727 244 44 77 (International)
Working Hours	24 Hours

Connect With Air Astana on Social Media

Other than this, you can connect with the Airlines on their different Social media platforms as well. Here is the list of it:

Official Website	airastana.com
Email Address	Call.centre@airastana.com
Official Youtube	www.youtube.com/@airastana
Official Facebook	www.facebook.com/airastana/
Twitter	twitter.com/airastana
Instagram Account	www.instagram.com/airastana/

Planes Owned by the Air Astana 

The Fleet of Air Astana has a total of 57 aircrafts. Kaazakhstan’s national airline is equipped with modern and diverse planes that are designed for both international and domestic routes. The fleet includes advanced models from Airbus, Boeing, and Embraer, and each aircraft provides comfortable seating and is crafted to ensure the safety of travelers. 

Aircraft	In service
Airbus A320ceo	13
Airbus A320neo	19
Airbus A321-200	3
Airbus A321neo	5
Airbus A321LR	11
Boeing 767-300ER	3
Boeing 787-9	–
Embraer E190-E2	3
Total	57

Services & Amenities Offered at the Air Astana’s Office 

Undoubtedly, you can expect a wide range of travel services and facilities at the Air Astana Tashkent Office that will make your journey even better. From the proper tour assistance and ticketing facilities to customized travel deals, the team ensures to guide you well for a smooth experience. Thus, you can expect the following services at the office:

• Ticketing Facilities 

You can directly purchase a flight ticket from the office, along with the benefits of direct communications support. The airline staff will help you understand the ticker fare rules, baggage allowances and additional terms and conditions applied. In fact, such a facility at ease is best for challenging itineraries or passengers who tend to look for personalized additional assistance. 

• Bookings & Reservations 

At Astana’s Tashkent office, you get the services of comprehensive bookings and reservations for all domestic and international flights. Additionally, the airline staff will guide you with the correct information about new reservations, changing the current one, or about the flight details and seat availability. 

• Flight Details and Status

Furthermore, the office representative will provide you with real-time details on the flight status, such as departures, arrivals, and cancellations. In fact, you can track the flight status through the SignUp for updates or look for schedule adjustments that would affect your plans. 

• Seamless Check-ins

Astana Airlines has a straightforward check-in process. If you need any help with that, you can get it at the Tashkent office. Their personnel will help you with pre-departure check-in, seat selections, documentation review, or web check-in with minimal wait time.

• Baggage Assistance

Like all other airlines, Astana Air also sticks to specific baggage allowances. Passengers have to stick to the policy as it is compulsory. If in case you need any help on the same, then the Tashkent office will be the right place for you. They will help you understand their baggage guidelines, including allowances, luggage constraints, and excess luggage fares. You can even claim your missing or lost baggage here at the office. 

• Special Travel support

At the Air Astana Tashkent office, you can get an effective representative at your back. They will ensure to offer you practical answers to all the questions, manage complaints, and resolve all your travel concerns. Hence, this includes assistance for elderly travelers, unaccompanied minors, and travelers with disabilities.

• Visa and Travel Document Assistance 

Furthermore, you can expect essential details from the officials regarding the travel documentation, visa requirements, and other country-specific travel conditions. They will provide you with complete guidance on the chronicle required for final destinations or transits. 

• Frequent Flyer Program Guidance 

Air Astana indeed has a Flyer Program for travelers who fly often with them. You can seek information about this flyer program, Points collection, redemption, Nomand Club enrollments, and other concerns. Additionally, they will even offer you tips to maximize the rewards and upgrading travel status. 

• Promotional Deals and Special Offers

While visiting the airline office, you can learn about the Airline’s existing promotions, occasional offers, travel deals, seasonal discounts, and other special packages on selected destinations. With this, you can save immensely and secure the rightmost reservation at the best available price. 

• Freight and Cargo Facilities 

Above all, Air Astana provides freight and cargo services for businesses. At its Tashkent office, you can inquire about the available routes, fares, and tracking for shipped commodities.

Other Amenities Offered 

On top of the aforementioned services and facilities, the Airline’s Tashkent office staff ensures to add an extra touch of convenience to your journey. Therefore, they have some additional amenities to offer you at your service to enhance every step of your journey with comfort and care. This includes 

Reception services	High-speed Wi-Fi	Conference rooms
Mail and package handling	Quiet workspaces	Travel assistance desk
Relaxation zones	Concierge services	Phone booths for private calls
Security and surveillance	Audio-visual equipment	Collaborative workspaces
IT support	Business center	Lockers for personal belongings
Coffee and beverage stations	Library or reading corner	On-site medical assistance
Outdoor seating area	Fitness center	Private meeting rooms
First-aid station	Printing and scanning facilities	Prayer rooms
Lounge spaces	Shuttle services	Parking facilities
Eco-friendly initiatives	Meet & Greet	Kids Play Area
On-site cafeteria	Phone booths for private calls	Charging stations

And a lot more!

Bottom Line

In a nutshell, the Air Astana Tashkent office team dedicatedly works to ensure a seamless traveling experience for all passengers. You can plan a hassle-free and convenient journey with them and avoid all sorts of inconveniences. For any additional information, you can freely contact the office personnel for a quick response. Here’s to a smooth and pleasant flight journey!

Some Generic Questions/ Answers